Shopping Cart

Return Policy

Face and Figure Beauty Solutions’ Return Policy affects only products sourced from our store or through our expressly authorized sales channels. We shall gladly accept returns for its products within 5 days from delivery date if you are not completely satisfied with your purchase and as long as the conditions below are met.

General Policy

Item(s) must be returned in original condition and in original packaging including all original tags or accessories. Returned item(s) must be unopened, unused, not tried on, unaltered, and undamaged (for hygienic reasons we do not refund opened packages).

Makeup, Skincare, Fragrances and Hair Care Products Return Policy

Makeup, Skincare, Fragrances, Hair Care and other products can only be returned under the following conditions: –

  • Wrong item delivered
  • Damaged item delivered
  • Return on the spot (when the rider is still there) if the product is unused (in the case of change of mind).

Face and Figure Beauty Solutions does not accept returns for any opened cosmetics.

Non-returnable items:-

  • Personalized Gift Items
  • Hygienic sensitive products

Feel free to contact us if in need of any clarifications.

Shop Beauty On The Move

Buy Online / In-store Pickup

After Pay Is Now In Stores

Shop Now. Pay Later. Have Fun

Official Retailer / Outlet

1000s of Products, 100s of Brands

Safe Checkout Options

Mpesa / Visa / MasterCard